What is the process to report an issue with my recent purchase and seek compensation?Updated a year ago

If you have had an unfortunate experience with one of our products, such as receiving a product in a damaged state or an error in your order, we encourage you to contact us immediately. If you have photos or other proof of purchase, including this in your communication can help expedite the resolution. Depending on the situation, we may offer store credit, a gift card, or a replacement as compensation. Our priority is to address your concerns promptly and satisfactorily, and we apologize for any inconvenience caused.