What happens if an item from my order is missing upon delivery?Updated a year ago

If you find that an item from your order is missing upon delivery, please notify us immediately. Our team will investigate and  if needed recreate the missing item for delivery as swiftly as possible. We apologize for any human errors made during the delivery process, including those by new members of our team unfamiliar with specific delivery areas. We appreciate your understanding and assure you that we will make all efforts to rectify the error and deliver the outstanding item to your satisfaction.