How much notice do I need to give to place an order?Updated 2 months ago
Orders for most cupcakes & cakes must be placed by 3pm for next day delivery/collection. We call a next day order (2nd cut off)
The following items require an extra day's notice, we call this (1st cut off)
- Cheesecakes
- Picture gallery cakes
- Fantasy cake
- Naked cakes
- Wedding Cakes
- Carousel Cakes
Next Day Delivery example: A Red Velvet Layer Cake - If ordered Monday at 3pm it is available for store pickup/delivery on Tuesday. However, this excludes delivery areas such as Brighton, Birmingham, Oxford and collection from our Birmingham Store.
Two day delivery example: A Cheesecake - If ordered Monday at 3pm, Available for store pickup/delivery on Wednesday.
Next day collection orders are guaranteed to be in-store/locker for collection by 3pm, and available to collect until the store or locker location closes. You will be notified by email & text when the order arrives.
For 1st cut off store/locker collections your item will arrive in the store before it opens and be ready for collection.