Can I get a refund or replacement for a late or missing cake delivery?Updated a year ago

If your cake delivery is late, missing, or if you have to cancel due to circumstances such as the recipient going on holiday, please contact us as soon as possible. We will investigate the issue and offer you the choice between a replacement cake for a the next available date and we will process your request promptly. We apologize for any inconvenience and disappointment caused by delivery issues and assure you that we are dedicated to preventing such occurrences in the future.