We recommend you enjoy all of our products within 48 hours of purchase - we very much doubt in most homes or offices they will last much longer anyway!. If you're planning to eat your cupcakes or cake on the day, keep them cool and dry. Our cakes/cup
You can view how to slice our wedding cakes here : WEDDING GUIDE
Some of our cakes can weigh up to 6.5kg. Wherever possible, if you have ordered one of our larger cakes, we would suggest bringing someone to help you. When available we will provide you with a suitable bag for deliveries and collections except from
If you have ordered our postal mini cheesecakes, postal cake, or cupcakes by post, unfortunately, freezing is not possible. This is because the item is sent with dry ice with par-freezes the cake, meaning it cannot be refrozen once it arrives. Howeve
Our regular sized cupcakes are 6cm tall and 8cm wide and come in boxes of 6 cupcakes. Our mini sized cupcakes are 5cm tall and 5cm wide and come in boxes of 12 cupcakes. For more information, check out our serving guide here: https://www.lolascupcake
Small Cakes - 5.5 inches in width; feeds a maximum of 8 people.Medium Cakes - 7 inches in width; feeds a maximum of 14 people.Large Cakes - 9 inches in width; feeds a maximum of 24 people.Extra Large Cakes - 11 inches in width; feeds a maximum of 40
Cupcakes. All of our cupcakes are packed in boxes of either 6 (regular size) or 12 (mini size). There is an insert inside the box that the cupcakes are slotted into, to prevent movement as much as possible. If purchasing in-store, they offer a variet
Unless stated otherwise, your personalisation message will always be piped on to the cake itself. If there is a cluster of decorations in the middle of the cake, this will be moved to allow space for the message. Instead, the decorations will be spre
When personalising your cake, we only offer white or chocolate piping options. We will always choose the most legible option to ensure your message can be ready by everyone. For example, a Chocolate Heaven cake would have the message piped in white,
Our cakes and cupcakes stay fresh for two days, provided they are refrigerated overnight. Please be sure to take them out of the fridge, and leave them to stand at room temperature for at least 3 hours before serving. If you'd like to keep them a lit
Our products are at their best for the day of delivery and the day after. After this it would be up to your own judgement. We recommend storing your cupcakes in the fridge and taking them out about an hour before your celebration as this allows them
Here's how you can obtain an invoice for your order:. If you checked out as a guest, please get back in touch with us two or more days after your delivery has taken place, and we will send the invoice to your email.